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Frequently Asked Questions

We are located on Caminho do Funcho, just behind Recheio, in São Gonçalo, Ponta Delgada. Our clinic serves the entire region of Ponta Delgada and its surroundings, and is easily accessible to pet owners from all over the island of São Miguel.
We are open Monday to Friday from 10am to 7:30pm, and Saturdays from 10am to 6pm. For emergencies, we offer 24/7 support every day of the year. Contact us whenever your pet needs medical care.
Yes, we have free parking for our customers right outside the clinic, making it easier to transport your pet, especially in emergencies or when you need to carry larger animals.
You can make an appointment by:
  • Telephone: (+351) 296 385 081 (Call to national landline)
  • Email: cvetsg@gmail.com
  • Directly at the clinic: Caminho do Pico do Funcho 1, 9500-435 Fajã de Baixo, Ponta Delgada
  • Emergencies: +351 925 998 098 (Call to national mobile network)
We recommend booking in advance for routine appointments, but we also accept urgent cases without an appointment.
Consultation prices vary depending on the type (routine, specialist, emergency). Contact us for up-to-date prices. We offer transparent quotes before any treatment, with no surprises.
A routine consultation takes approximately 30-40 minutes. This allows us to perform a complete assessment of your pet and answer all your questions about care, nutrition, and prevention.
Yes! We have emergency veterinary support 24 hours a day, 7 days a week, including weekends and holidays. In case of emergency, please contact us immediately on our emergency number. +351 925 998 098 (Call to national mobile network)
Consider urgency: breathing difficulties, persistent vomiting, bloody diarrhoea, suspected poisoning, trauma, convulsions, or any situation in which you notice that your animal is suffering.
After the initial puppy schedule, vaccinations should be boosted annually. Some animals may need six-monthly vaccinations, depending on their risk of exposure and lifestyle.
Yes, we perform routine surgeries (sterilisations, castrations) and specialised surgeries (orthopaedic, ophthalmological, oncological). We have two operating theatres equipped with modern technology and an experienced team.
Yes! We are the only clinic in São Miguel with CT (computed tomography) equipment, which is essential for neurological and oncological diagnoses and for planning complex surgeries.
Yes, we have our own laboratory for routine analyses with rapid results. For more specific analyses, we work with specialised laboratories, always ensuring maximum accuracy in diagnoses.
Yes! Contact us so we can assess the situation and the feasibility of the trip.
Yes, we have established protocols with several pet insurance companies. Please bring your insurance policy to the consultation so that we can check the coverage available and the benefits applicable to your specific case.
Yes, we have established protocols with several pet insurance companies. Please bring your insurance policy to the consultation so that we can check the coverage available and the benefits applicable to your specific case.